Services

Services

A paid social agency built to create demand, not just capture it

Search advertising waits for someone to already want what you sell and type it into a search bar. Paid social works the opposite direction — it puts an offer in front of someone who wasn't looking for it yet, based on who they are and what they're likely to care about, and creates interest that didn't exist a moment before the ad appeared. That's a fundamentally different job than capturing existing demand, and it needs a different playbook: audience strategy instead of keyword strategy, and creative that has to earn attention in a feed instead of a query someone already typed.

A paid social agency's actual job is building that demand-creation engine properly — the audience targeting that decides who sees it, the creative that decides whether they stop scrolling, and the retargeting that brings back everyone who showed interest but didn't convert the first time. Done well, this is one of the only channels that can introduce a business to a customer who had never heard of it, rather than simply winning the moment someone else already searches.

What we do differently

Two things, and they’re both about what actually drives performance here.

We budget for creative, not just media. A paid social account starving for fresh creative underperforms no matter how well the audience is built. We plan for ongoing creative production and testing as part of the strategy, not a one-time setup step before the “real” work of managing bids begins.

We don’t mark up your ad spend. Every dollar you put into the platform goes to the platform, in your account, under your billing. What you pay us is for the strategy, creative direction and management — not a hidden percentage of your media budget.

It’s also worth setting expectations on attribution. Paid social frequently influences a purchase that eventually happens through a different, more direct channel — someone sees an ad, doesn’t click, and later searches directly or types the brand name into Google instead. Judging paid social purely on its own last-click conversions undercounts what it actually contributed to that later action. Understanding this view-through effect, rather than treating every channel as though it only gets credit for the final click, changes how a reasonable budget gets allocated across a business’s full marketing mix.

Platform choice also matters more than a generic “we do paid social” pitch usually suggests. Meta, TikTok, LinkedIn and Pinterest each reach different audiences with different content expectations and different ad formats, and a strategy that works well on one rarely transfers unchanged to another. Part of an honest recommendation is being clear about which platforms actually make sense for a specific business and audience, rather than running the same creative and targeting approach everywhere and hoping something sticks.

Get an assessment

A week of our time, no cost. You get a written plan and a real number whether you work with us or not.

The work

What this actually involves

Creating demand rather than capturing it

Paid social reaches people who haven't searched for anything yet, which means the job isn't ranking for existing intent — it's generating interest from a cold or warm audience who didn't know they had a reason to care until the ad showed up. This changes what success looks like: a paid social campaign is often judged on new awareness and top-of-funnel interest generated, not just an immediate transaction, and businesses that judge it purely on last-click conversion tend to undervalue what it's actually contributing to the overall pipeline.

Audience targeting and why lookalikes work differently now

Lookalike audiences — built by asking a platform to find people who resemble your existing customers — used to be one of the most reliable levers in paid social, and they still matter, but privacy changes and reduced data availability across platforms have made them less precise than they once were. Building an effective audience strategy now means combining broader, more resilient targeting signals with strong creative that does more of the filtering itself, rather than relying entirely on a lookalike audience to do all the targeting work the way it could a few years ago.

Creative as the main performance lever on social platforms

On social platforms, creative is doing more of the targeting and performance work than the audience settings themselves — a strong ad reaches and converts a broader audience than a weak one, almost regardless of how precisely that audience was defined. This makes creative testing and refresh a core, ongoing part of the work rather than a one-time setup task: the same creative shown to the same audience for weeks loses performance as people simply stop noticing it, which means a real paid social program budgets for continuous creative production, not just media spend.

Retargeting people who already visited

Someone who visited a site, watched a video, or engaged with a previous ad without converting is a warmer audience than anyone cold social targeting can find, and re-engaging them is usually the most efficient spend in the entire account. Retargeting campaigns typically convert at a meaningfully lower cost than cold prospecting because they're reaching people who've already shown real interest — but they depend entirely on having enough existing traffic or engagement to retarget, which means they work best layered on top of active awareness campaigns rather than run alone.

Pricing

How this gets priced

There's no price list on our site. Two services in one market and six across forty locations are different businesses to run, so publishing one number would mean publishing the highest one. We assess first, then hand you a written plan with the recommended mix, the timeline and the monthly figure — before you've paid anything.

How we price →

Fit

Who this is right for

  • ✓Businesses wanting to reach people who haven't searched for what they sell yet, not just capture existing demand
  • ✓Companies with visual or video creative — or the willingness to produce it regularly — since creative quality drives most of the performance here
  • ✓Businesses with enough existing traffic or engagement to make retargeting worthwhile alongside cold audience campaigns
  • ✓Anyone wanting to build brand awareness and top-of-funnel interest as a foundation for other channels to convert later

Fit

Who this is wrong for

  • ×Businesses with existing search demand for what they sellIf people are already searching for what you offer, capturing that demand directly is usually the more efficient first move. Paid social is for creating interest that doesn't exist yet, not competing for interest that's already there and ready to be captured. See what fits instead →
  • ×Businesses with no creative and no ability to produce anyPerformance here depends heavily on creative quality and a steady stream of fresh creative to avoid fatigue. A business with no visual assets and no path to producing them regularly will struggle regardless of how well-targeted the audience is.
  • ×Anyone wanting immediate, direct-response results onlyPaid social often works on a longer, more indirect timeline than search — someone sees an ad, doesn't click, and converts later through a different channel entirely. If every dollar needs to show up as a same-week conversion, search ads are the more direct fit.
  • ×Anyone wanting a guaranteed cost per acquisitionPlatform algorithms, creative performance and audience saturation all move the numbers, and none of it is fully predictable in advance. Anyone promising a fixed return before the campaign has run is guessing.

Questions

Common questions

How is paid social different from paid search?
Paid search captures demand that already exists — someone searching for what you offer. Paid social creates demand that doesn't exist yet, by reaching people based on who they are rather than what they typed. Both matter, but they're solving different problems and usually work best run together rather than as a substitute for each other.
Do lookalike audiences still work?
They still matter, but privacy changes and reduced data availability across platforms have made them less precise than they used to be. We combine broader, more resilient targeting with strong creative rather than relying on lookalikes to do all the work the way they once could.
How important is creative, really?
It's the single biggest performance lever on most social platforms. A strong ad reaches and converts a wider audience than a weak one almost regardless of targeting precision, which is why a real paid social program treats ongoing creative production as core to the strategy, not an afterthought.
Do you mark up our ad spend?
No. Media spend goes to the platform, in your account, under your billing. No markup, no rebates, and no percentage-of-spend model that would quietly reward us for spending more of your money.
How does retargeting fit into a paid social strategy?
It's usually the most efficient part of the account, since it reaches people who already showed interest rather than a cold audience. It depends on having existing traffic or engagement to retarget, so it works best layered on top of active prospecting campaigns rather than run in isolation.
Can you guarantee a specific cost per acquisition?
No. Platform algorithms, creative performance and audience saturation all move the numbers, and anyone promising a fixed return before running the campaign is guessing. What we commit to is transparency on where the budget goes and what it's actually producing.
Do you work with our competitors?
No. One business per industry, per market. If we take you on, we turn down the next one who calls, and we'll tell you straight away if your market is already spoken for.

Next step

Let us look at your market first.

A week of our time, no cost, no obligation. You end up with a written plan, a recommended mix and a real number whether you work with us or not.

Get an assessment